Hoppy Klip support

Get in touch

Email support@hoppyklip.com for help or to report a problem. Please include your device model, app version, activity or course, and what happened. Do not send passwords or sensitive information.

Getting started

New players begin with Klip’s arrival. Returning players can choose an Adventure stage or enter New York from the course menu. Your progress, outfits and discoveries stay saved when you return.

iPhone and iPad controls

• Use the left wheel to steer.
• Tap Jump to hop. Hold it for a larger hop, or tap again in the air for another lift.
• Tap Dash to burst forward, steering with the wheel.
• Use Pause to stop a course. Resume starts play again after an interruption.
• Use the animal button to choose an unlocked animal or read its controls.

Music and progress

Course music starts after you press Play. Use the speaker button to mute. Privacy information and all nine music credits are in the course menu. Your iPhone and iPad progress is saved on that device. The app works offline; it does not sync progress between devices. Deleting the app removes its saved progress.

If the game stops responding

Close and reopen the app. If the problem continues, contact support before reinstalling so you can avoid losing local saves.